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  • 9th June 2025
Picture of Charles Lovell

Charles Lovell

Head of Auction Department

Good News for Homeowners: It Is Now Easier to Get a Heat Pump Installed

Thinking about ditching your old gas boiler for a heat pump but put off by all the planning red tape? You’re not alone. But here’s the great news – those barriers just got a whole lot lower. Thanks to a recent government rule change, it’s now easier for millions of homeowners to switch to this cleaner and greener way to heat your home.

As part of the government’s Warm Homes Plan, a key planning restriction has been lifted: you no longer need to keep your heat pump at least one metre away from your neighbour’s property. This update is designed to boost the adoption rates of heat pumps across England by simplifying the process, especially for those who need a quick replacement.

What’s Changed?

Until now, if you wanted to install a heat pump closer than a metre to your neighbour’s boundary, you had to apply for planning permission. This rule was initially implemented to address concerns about noise. However, for many homeowners – particularly those in urgent need of replacing a broken gas boiler – it meant frustrating delays and red tape.

The recent change means:

  • You can now install a heat pump within one metre of your neighbour’s property without planning permission.
  • Noise restrictions still apply, but newer heat pump models are significantly quieter than older versions.
  • Rules around the size and number of heat pumps allowed per property have also been relaxed.

In short, the government is clearing the path for more households to adopt low-carbon heating options, without requiring them to jump through hoops.

Why It Matters

Most UK homes still rely on gas boilers for heating and hot water, which are responsible for approximately 14% of the UK’s greenhouse gas emissions. As the country pushes to meet its climate goals, replacing gas boilers with electric heat pumps is seen as a crucial step.

Heat pumps run on electricity, and as the UK shifts more of its grid to renewable energy sources like wind and solar, the carbon footprint of running a heat pump shrinks significantly. That makes them a more sustainable choice for the long haul.

But until now, planning rules, upfront costs, and confusion over energy ratings have all slowed progress.

EPC Ratings: Still a Bump in the Road

Despite this planning win, heat pump adoption still faces one big challenge: the way Energy Performance Certificates (EPCs) are calculated.

Currently, EPCs often rate gas boilers more favourable than heat pumps. That’s because EPCs are based on running costs, and gas is usually cheaper than electricity. This outdated method doesn’t reflect the long-term environmental benefits or the expected drop in electricity prices.

In practice, this means homeowners trying to make greener choices might be penalised on paper, especially when it comes to selling or renting out a property.

Faster Installations, Fewer Emissions

For many people, the idea of waiting weeks (or even months) for planning permission to install a heat pump, especially if their boiler has broken, is enough to deter them from pursuing the idea altogether. But this new rule change means quicker turnarounds and fewer logistical headaches.

And with manufacturers continuing to innovate, the next generation of heat pumps is quieter, smaller, and more efficient than ever.

By lowering both practical and psychological barriers, the government hopes that more households will start making the switch, thereby cutting emissions and reducing energy bills.

Final Thoughts

Hopes are that this planning rule change will help remove a key barrier for those looking to adopt low-carbon heating solutions. By streamlining the process, it may encourage more homeowners, builders, and installers to transition towards systems like heat pumps – reducing delays and making energy upgrades more accessible.

  • carbon emissions, energy efficiency, energy savings, EPC ratings, gas boiler replacement, government policy, heat pump installation, heat pumps, home heating, low carbon technology, noise regulations, renewable energy, sustainable living, UK planning rules, Warm Homes Plan
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Max Stapleton headshot

Max Stapleton

Auction Property Manager

Max began his career in 2013, initially working for a Bedfordshire local law firm, before moving to London in 2015 for 3 years, and started a career in recruitment. For the next 10 years he worked in recruitment sales across a wide range of sectors; including, energy, residential and commercial property law, retail and hospitality. He has lived in Buckinghamshire and Bedfordshire for the past 8 years. These varied environments helped sharpen his natural sales ability and developed a confident, personable communication style.

He joined Robinson & Hall in 2026 and is valued for his ability to build rapport quickly and provide clarity throughout what can often be a complex process.

Outside Robinson & Hall, Max is a keen golfer and can often be found on the course in his spare time. When not playing, he enjoys time with his family and heading to the Cotswolds whenever they get the chance.
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Laura Saunders headshot

Laura Saunders

Marketing & PR Manager

After gaining her degree in fine art, Laura started her working career in London within the marketing team for one of the capital’s most recognised estate agency brands. Moving out to Bedfordshire, she undertook a new role, becoming Marketing & PR Manager for Robinson and Hall in 2012. Since then, Laura has introduced a wealth of new ideas, overseeing all the departments, not just the Auction department, being instrumental in raising the profile of the company.

Today, her time is divided between our company marketing needs, her busy family life, which includes assisting her husband with the running of their family farm, being a mum, and also being quite an accomplished artist. Her trademark landscapes and animal images (mostly farm animals) can be found on a range of products within local shops and garden centres.
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Debbie Sutton

Auction Administrator

Debbie initially joined Robinson & Hall providing maternity cover, and she quickly became a valued member of the team, particularly for her down-to-earth manner and good humour. As a wife and mother, her time is limited so Debbie works part-time, although on auction days she is there until the end.

Outside Robinson & Hall, Debbie enjoys her family, girls’ nights out/in, and, like Alex, she is a life-long Liverpool supporter.
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Lee Jackson

Lee Jackson

Auction Property Lister

As an ex-professional golfer and coach who has worked and played throughout Europe, Lee possesses a natural ability to connect with people to identify and understand their needs. He joined Robinson & Hall with experience in the retirement sector of the property market where he put his people skills to good use.

Outside Robinson & Hall, Lee is still a passionate golfer, although much of his spare time is spent enjoying the company of his wife and two young children.
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David Howard

David Howard

Lead Generation Manager

David joined the team in 2022, not from a property background but from a business relationship and telesales background. That experience has enabled David to develop new relationships with an ever-increasing number of Partner Agents where his good nature, tenacity and vision for commercial opportunities has helped many initial sceptics to be won over to the benefits of having an auction provider.

Outside Robinson & Hall, David is another keen follower of sport, rugby in particular, and enjoys spending time with family and friends.
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Ian Wilson

Ian Wilson

Auction Manager

Prior to joining Robinson & Hall in 2015, Ian worked in business to business sales selling storage solutions and then moved onto to supplying specialist trading room furniture. In 1993 he set up his own business selling furniture and also provided relocation services for clients. He entered the property industry selling high-value property in Portugal for over a decade before returning to the UK where shortly after he joined Robinson & Hall.

Outside Robinson & Hall, Ian still retains a love for the Mediterranean and enjoys frequent visits with his wife to enjoy good food and wine. As well as being a keen golfer, Ian also enjoys following rugby union and football, and he is an Arsenal supporter.
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Alex Grant

Alex Grant

Auction Office Manager

Alex joined Robinson & Hall in 2014 and quickly demonstrated his already considerable property experience, together with his ability to master challenging technology. Another key strength is his incredible memory of properties and buyers and sellers; there aren’t many he can’t recall from over the past 10 years.

Outside Robinson & Hall, Alex’s interests and passions are family, socialising with his friends, the occasional gym workout, sport in general and specifically following Liverpool Football Club.
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Charles Lovell

Charles Lovell

Head of Auction Department

Having spent many years extensively traveling and working in Asia, Africa, Australia and America, Charles started working in the property industry in the mid-1990s. His first involvement in property auctions was following the financial crisis of 2008 which he describes as a revelation.

Charles joined Robinson & Hall in 2012 and has been instrumental in building the auction department into one of the most successful regional auction houses in the country.

Outside Robinson & Hall, Charles still enjoys travel, time with his family, and his other passion is motorcycles.
David Jones

David Jones

Auctioneer

After university in Cambridge, David joined Robinson & Hall as a youngster, his first full-time position training as a Chartered Surveyor and Agricultural Valuer under Michael Robinson, the great grandson of the firm’s founder. Four decades on, David is our Chairman, as well as our Auctioneer. His primary focus is executing the sale of strategic development land across the region, although he also finds time to review and check every legal pack, in addition to his appearances on the rostrum.

Outside Robinson & Hall, he regularly enjoys shooting, fishing and golf, with an annual pilgrimage to Henley Regatta with his old university rowing mates to cheer on the Light Blues.
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